Phone: 0115 978 5587 Email: info@ainsleyfencing.co.uk

Mon - Fri: 8.00am - 5.00pmSat: 8.00am - 1.00pm

Our Delivery Service

Our Delivery Service

1. Deliveries

Our Delivery service slots are arranged by our sales team who will be in direct contact with you to arrange a time to suit your needs and requirements. (Evening and early mornings are available)

2. How are deliveries are arranged?

A member of our sales team will contact you 24 – 48 hours of your order being placed to arrange a delivery date and time.

3. How soon can I expect my delivery?

Delivery is within 2 to 5 working days although you have the option of next day delivery subject to availability. This can change during peak season. A member of our sales team will contact you to confirm a delivery date. For bespoke items please allow 7 working days.

4. Can I collect my order?

Any order can be collected from our outlet. Between normal opening hours please select click and collect at checkout you will be contacted and given a collection date most standard stock/goods can be collected any time. For bespoke items please allow 7 working days.

5. Do I need to be in for my delivery?

It is preferable that somebody is available to take delivery of the goods. If this is not possible we can deliver to your safe place. Responsibility for the goods pass to the customer at delivery point. We accept no liability for loss or damage to the goods.

6. Can I specify the date and delivery time?

At the check out you will be given the opportunity to choose preferred days and times for delivery. Subject to availability. Due to unforeseen circumstances this may not always be possible I.e. traffic – etc.

7. Delivery charges

Delivery charges are £22 based on the distance to deliver the goods. (Areas within a 15 mile radius of our outlet.) Deliveries outside our 15 mile raduis may be possible, please call to discuss options with one of our sales team.

8. What are the payment options available to me?

Payment can be taken on line via our website by card, or Paypal. No other methods of payment are accepted unless otherwise agreed by the vendor and no goods shall be dispatched until payment has been made and accepted by the vendor. Credit card companies may require address verification (your credit card billing address) or other security information on web site transactions. Any incorrect information given may result in a delayed or cancelled order, for which the vendor accepts no responsibility.